Order support

Orders and messages

Your account keeps buying lists, quotations, conversations and orders. Accepting a quotation creates an order without an automatic charge. The team updates payment, preparation and carrier handover as each stage is completed. Reuse a saved list for your next purchase.

Buyer workspace

After-sales support

Send the order number, model, affected quantity and photos or video of the issue. Keep packaging and labels. We review the request against the condition, warranty and after-sales terms agreed for that batch. The timing and remedy depend on those terms.

Send message

Repeat orders

Save regularly purchased models as a list and adjust quantities for your next inquiry. For regular replenishment, tell us your versions, volumes and preferred schedule. Prices, availability and lead times are confirmed for each new order.

Send inquiry

Filter by model, version and condition. Add items to your inquiry for a batch quotation.

Open inquiry

BUYING GUIDE

What to know before ordering

Versions, condition and handover, explained clearly.

All

How to order

Select models and quantities, then add them to your inquiry. Combine different models and versions, paste an Excel list using bulk entry, or add a model manually. Include storage, version, condition and colour requirements.

Condition & grading

For new devices, confirm packaging and activation; for CPO, check refurbishment details, accessories and warranty. AS-IS and AS-IS+ follow the description of each batch. For used phones, specify cosmetic, battery and repair-history requirements. Condition and after-sales terms are confirmed with the quotation.

Versions & SIM

The same model can have different regional versions and physical SIM/eSIM configurations. Specify the version, full model number if known, and SIM requirements. Add any required languages or features in the notes so we can confirm them before ordering.

Understanding prices

Compare model, storage, version, condition, included items and quote date. Website prices help with selection and budgeting. Add items and quantities to your inquiry and we will confirm prices and lead times for your order. Items without a listed price can also be included.