Buying guide
How to request a quote
How to order
Select models and quantities, then add them to your inquiry. Combine different models and versions, paste an Excel list using bulk entry, or add a model manually. Include storage, version, condition and colour requirements.
02Condition & grading
For new devices, confirm packaging and activation; for CPO, check refurbishment details, accessories and warranty. AS-IS and AS-IS+ follow the description of each batch. For used phones, specify cosmetic, battery and repair-history requirements. Condition and after-sales terms are confirmed with the quotation.
03Versions & SIM
The same model can have different regional versions and physical SIM/eSIM configurations. Specify the version, full model number if known, and SIM requirements. Add any required languages or features in the notes so we can confirm them before ordering.
04Understanding prices
Compare model, storage, version, condition, included items and quote date. Website prices help with selection and budgeting. Add items and quantities to your inquiry and we will confirm prices and lead times for your order. Items without a listed price can also be included.
05Confirmation & payment
After your inquiry, we confirm each item’s price, quantity and lead time. The quotation includes currency, charges, validity and payment terms. Check versions, condition and included items before accepting. Request changes in your account; expired quotations need to be updated.
06Receiving your batch
Collect in Hong Kong or nominate a forwarder for handover. If you need a freight quote, we will confirm the route and cost separately. Provide the receiving company, warehouse address, contact, shipping mark and receiving hours. The quotation confirms when goods will be ready; departure timing is confirmed with the carrier.
07After receiving your order
Send the order number, model, affected quantity and photos or video of the issue. Keep packaging and labels. We review the request against the condition, warranty and after-sales terms agreed for that batch. The timing and remedy depend on those terms.